Return Policy Page


Return Policy


We want you to be completely satisfied with your purchase from www.abumarket.net. If you have any concerns about your order, please review our return policy below and feel free to contact us if you have any questions.

1. Returns:

  • We accept returns within [number] days of the purchase date.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. How to Initiate a Return:

  • To initiate a return, please contact our customer service team at support@abumarket.net to request a return authorization.
  • Once your return is authorized, we will provide you with instructions on how to return the item.
3. Refunds:

  • Once your return is received and inspected, we will process your refund.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow [number] business days for the refund to appear in your account.
4. Exchanges:

  • If you need to exchange an item for a different size or color, please contact our customer service team to arrange for an exchange.
  • Exchanges are subject to availability. If the desired item is not available, we will issue a refund instead.
5. Non-Returnable Items:

  • Certain items are not eligible for return, including:
  • Personalized or custom-made items
  • Gift cards
  • Downloadable software or digital products
6. Shipping Costs:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
8. Return Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item.
  • If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
9. Restocking Fee:

  • A restocking fee of [percentage]% may be deducted from your refund for returns that are not due to our error.
10. International Returns:

  • International returns may be subject to additional customs fees, taxes, or duties. These fees are the responsibility of the customer.
11. Contact Us:

  • If you have any questions about our return policy, please contact us at support@abumarket.net .

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